Service Standards

Part of an Ordnance Survey map of Bath, 1885

The Record Office aims to meet the following standards:

• Bath and North East Somerset Council Customer Service Standards

• Bath and North East Somerset Council Heritage Services Standards of Service

• Bath and North East Somerset Council Heritage Services Public Service Standards

• The National Archives standard for record repositories

• The record office's holdings are designated as outstanding collections. Find out more about designation standards here.

View the Heritage Services Customer Care Charter here.