Photograph of one of our volunteers Photograph of one of our volunteers Show image info

One of the Record Office volunteers

FAQs

Here you will find the answers to some frequently asked questions.

If you have a question which isn't answered here, please contact us.

 

Do I need to make an appointment before visiting?

Yes, if possible please make an appointment if you are planning to visit us. With limited staffing, the office is occasionally closed at short notice, so please be particularly careful to make an appointment if you are travelling far. To avoid disappointment, remember to book the use of a computer or microfiche reader before visiting.

Do I need a reader's ticket?

No, we do not operate a reader's ticket system and we are not part of the CARN system. We do ask you to sign in each time you visit.

What do I need to bring?

Bring a pencil with you if you are going to need to take notes - we don't allow pens.  This is to prevent accidental damage to documents.

Can I use a laptop?

Yes, we are happy to allow the use of laptops, although we have only a limited number of power sockets.

Do you have wi-fi?

We do not provide wi-fi in the Record Office at the moment, but hope to do so shortly.

Do you have a cafe?

The Record Office does not have a cafe, but as we are situated in the centre of Bath, there are many places to find food and drink within two or three minutes' walk.

Do you have facilities for visitors to eat their own food?

Unfortunately, the Record Office has very limited space, and we regret that we are unable to provide facilities for visitors to eat their own food.

Do you have toilet facilities?

Toilets are available on the ground floor of the Guildhall.

Do I need to wear gloves when using records?

No, we do not ask you to wear gloves.  Gloves make it more difficult to turn pages, so that there is more chance of damaging them.  They also get dirty, and the dirt can then be transferred between documents.  We believe that in almost all cases clean hands are better than gloves - please make sure that your hands are clean and free of grease!

Can I have photocopies of documents?

Yes, we are happy to provide photocopies of most documents. However, if a document is fragile it may not be possible to copy it, and the copying of some documents is restricted by copyright law.

Can I use my own camera to copy documents?

Yes, as long as there are no copyright restrictions on the document - please ask us before taking any photographs. There is no charge for using your own camera.