Heritage Services is committed to welcoming new and diverse audiences.
We believe that a valued and diverse workforce will be more creative, productive and help to widen our audiences, staff and volunteers.
We are committed to creating an environment in which our staff, volunteers, visitors, and partners are treated fairly and are given equitable opportunities. We want our sites, exhibitions, collections, and communications to be accessible to all. We aim to create a culture that respects and values the differences between individuals and where everyone can belong.
Heritage Services has an EDI Working Group which exists to champion, embed, and advance equality, diversity and inclusion across the heritage portfolio. The group acts as a visible, accessible resource for colleagues; strengthens understanding of diverse lived experiences; and supports the service to create a welcoming and inclusive environment for both staff and visitors. The group’s aim is turning EDI strategy into meaningful, sustainable action and hold the organisation accountable for progress.
Aims
Promote EDI across Heritage Services and encourage inclusive practice in teams and projects.
Influence and support fair processes such as recruitment and decision‑making.
Provide a safe point of contact for colleagues seeking advice, support or signposting.
Act as a knowledge hub, sharing resources, guidance, and links to external expertise.
Communicate EDI strategy progress through updates, shared minutes, and visibility across the service.
Offer support when staff face challenging or inappropriate behaviour, escalating issues where needed.
Promote and coordinate EDI training opportunities for all staff and volunteers.
Celebrate diversity within Heritage Services through positive representation and awareness‑raising.
Work collaboratively to set priorities, monitor progress, and ensure actions are measurable and meaningful.
If you have any questions about EDI and the work of the working group, please email [email protected]
